Shipping & Returns

We ship to domestic and international destinations via UPS. Shipping charges for ground, priority, and express shipping, including insurance, will be calculated at check out. All orders over $50.00 will require a signature.Shipping weight includes product, packaging, and cold pack if applicable.

Estimated Shipping Times:

  • Priority Shipping: 3-5 Days
  • Express Shipping: 1-2 Days
  • Ground Shipping: 5-14 Days Domestic
  • 1-3 Months Overseas Ground

Shipping estimates will be provided in the shopping cart prior to purchase.


International Orders


We do offer international shipping to most countries. We strongly recommend Priority or Global Express shipping as ground shipping to overseas locations, including Hawaii, Alaska, and US Territories (Puerto Rico, Guam) could take 1 - 3 months. In addition to shipping there may be customs duties. We state actual value paid for the merchandise on the customs forms. We have no control over these charges and they will be due upon delivery.


Refunds


To return a product, you must obtain a return merchandise number by calling Paradigm Driving Solutions (PDS) directly. Unless merchandise is damaged or faulty, no refund on shipping will be given. No refunds will be made on downloadable products or online training after the voucher is issued.

PDS will charge a re-stocking fee for returned products.